News and articles

12/11/2015

There can be many reasons why a customer may abandon their cart. Perhaps the checkout process is too confusing, they might have gone away to think about it before their return to buy, or they simply might have changed their mind. Understanding the reasons why, and trying to prevent any issues that can cause a shopper to abandon their carts can be a very knowledgeable tool in ecommerce. Here are a few of the main reasons why customers could abandon their baskets, and tips on how to solve them.

12/11/2015

You might have thought that not having a premises might mean you need less people power in your business, however when you discover just how much work there is to do in maintaining an eCommerce site you probably reassessed the situation. There are a few simple tips you can learn to streamline your online business and have it running not only smoother, but more efficient.

02/11/2015

So, you’ve got the big idea and you’ve decided to go ahead and set up and e-commerce business. But there’s just one thing, you’re stuck on the name! Naming your business, and website, is one of the most important stages to your business plan as it is what customers will remember. Here are a few top tips to try and make the process a little easier.

30/10/2015

Though search engines are becoming increasingly clever, a little help from schema attributes improves page interpretation considerably. Google's latest algorithm updates have included reliability of content, how questions are posed and of course, whether your site is mobile friendly. However, search engines still like things simple and in some cases - obvious.

30/10/2015

User experience is as crucial as Search Engine Optimisation on a website. If users can easily navigate your site, they will come back to it. There's no point having a fully optimised site that just isn't converting into sales because of blockers on the user's journey. One way to make the path a little easier is to use faceted search. Read more to discover how it can help to improve user's experience on your website.

27/09/2015

The journey doesn’t end for your company once customers have made a sale - there’s just as much work to be done in this process as there is in the selling strategy. If they are happy with their product and the service you provided it’s likely they’ll come back again, but in order to guarantee that there are a few steps you can follow post-sale to gain their loyalty.

08/09/2015

It’s important to remember that although your business hours may be 9-5, your website is available for customers 24hrs a day, all over the world. With this in mind, it’s necessary to the company that your brand is well represented - even when you’re asleep.

24/08/2015

E-commerce is a fast growing phenomenon in today's online world. In many ways running an online shop is a lot more profitable than an offline shop as you have a lot fewer overheads – spending less money on premises, and staff, for starters.

07/08/2015

Regardless of whether we want to or not, everyone enters any kind of experience with an expectation. It might be of our day when we wake up in the morning, to a journey, or an online buying experience.

29/07/2015

The ecommerce business is a tough enough industry on its own without making menial mistakes. Hopefully, this guide will prevent you from making the errors and common mistakes which make many ecommerce store owners falter rather than prosper.

14/07/2015

In the world of online sales and e-commerce, one of the biggest problems that businesses can face is getting their products seen by potential buyers. The internet is a big place, and you are effectively in competition with the whole world, so it can get pretty crowded in that marketplace. A lot of online marketing is about coming top of search results and people being able to find you, rather than the other way around. With eBay`s promoted listings, however, this can change.

29/06/2015

The way we buy online is changing rapidly. Gone are the days in which we would have to wait until we got home to our desktop or laptop computers to send our orders, as thanks to the rise in technology we are now able to make purchases on the go via mobiles and other handheld devices. In recent years we've seen a massive increase in mobile sales, with experts predicting it will grow further by over 80 per cent in 2015. Retailer eBay now sees 40 per cent of their listings now being touched by handheld devices.eBay Responsive Listings

16/06/2015

When it comes to eBay success for your business, having good listings is essential. In a similar way to SEO, when people are looking to buy something, they want the product that they are looking for be easy to find, with good descriptions (including photos) so that they know exactly what they will be getting, and for the buying process to be quick and easy.

15/05/2015

Sometimes, customers may want to know more about a product than through its on-site description, and writing about them through other mediums can actually help to increase their sales as you appeal indirectly to the customer. These can be an important form of marketing if the articles are published on third party websites and what’s more, this can be a good and quick way to clear items you may have a large amount of stock of. Here’s a few simple ways to showcase your products.

14/05/2015

Deciding who to trust with the development of your website is a big thing for any brand, let alone if your whole company is based online. There's more to it than just seeing who can come up with the best design unfortunately, but here are some tips to ensure that you place your trust in the right hands.